As Previously Communicated Service Data has been retired.
For PM Checklist and ERLG Reports, please use SOC -
https://soc.cat.com
For SMCS Inquiry Please start using this link
Caterpillar Insights Hub
for future SMCS Inquiries.
Please click the link for instructions to download PM Checklist and ERLG Report from CAT SOC -
PM Checklist/ERLG Report/SOV
and for steps to Request access to
Caterpillar Insights Hub
use the following link -
SMCS Docs Inquiry
Please contact your Regional Dealer Consultant or submit a ServiceNow ticket at
https://itatwork.cat.com
if you have issues accessing training material or service data in Cat SOC.